If it’s your first time traveling to Tanzania, you probably have lots of questions. To get you started we have collected a list of frequently asked ones.
The cost of a tourist visa is US$50 per person and $100 for American citizens, to be paid in cash. We recommend buying the visa upon arrival at the airport in Tanzania. It is very easy to buy the visa upon arrival, and it is not necessary to arrange everything beforehand. Buying a visa upon arrival does not take much time at all. Forms can be obtained at the airplane/airport/border upon arrival. All you need to do is fill out the form and pay the fee, and you will get a visa stamped in your passport. Please make sure you have all the necessary jabs. A Yellow Fever jab, for example, is one legal requirement for being allowed to enter the country. It is not necessary to bring any pictures to get your visa, but please be aware that your passport must be valid for another 6 months after departing from Tanzania. Citizens of some countries may have to get the visa prior to departure. Make sure you check with your country’s authorities in advance.
Africa Serendipity Safaris is proud to offer VIP Tanzania Express Visa Service to all our guests arriving into Kilimanjaro Airport. During your flight to Tanzania, the flight attendants will be distributing landing cards to all airline passengers. To expedite the issuance of your visa, please fill out the landing card on the plane and have it ready for our visa specialist upon arrival in the customs area. The information requested includes personal information, passport details, nationality, address, occupation.
Our dedicated visa specialist will meet you at the immigration area. He will be holding a sign with your name posted on it. Hand him your completed Tanzania visa application form, and he will then process your visa on your behalf, allowing you to avoid the long queue and confusion at customs. Once your visa is issued, passport stamped, (and you will also be finger-printed), you will be escorted to the baggage claim area where you can pick up any checked-in luggage before exiting the airport. Our Africa Serendipity Safaris representative will meet you outside the airport and then immediately transferred to your hotel.
All our safari packages include unlimited game drives with no restriction on mileage or fuel. This gives our guests more freedom and flexibility allowing the exploration of more secluded regions for exclusive wildlife viewing. Unlimited Mileage means that you can drive for as long as you want within the parks’ operational hours (6am to 6pm), and the designated area for game drives on the given day. For example, if the itinerary designates Central Serengeti, then you can stay within the Central Serengeti region if you want, stretching to the borders of Western Serengeti. However, we cannot, for instance, drive from Central Serengeti to the Mara River then back. Some companies quote you for limited game drives with restrictions on mileage and fuel. You wouldn’t make it very far from the main road or have the ability explore the more exclusive areas of the park. With unlimited game drives, you can fully enjoy your safari completely worry-free.
Absolutely yes, we provide unlimited beverages in our safari vehicle including bottled drinking water, your preferred soft drinks, juice, domestic beer, French-press coffee and tea. All our safari vehicles are equipped with a small refrigerator to keep your drinks chilled for you to enjoy during your safari.
It is important to never assume that any of the animals encountered on your game drive are tame. Though attacks by wild animals are unusual, nothing in the African wilderness is predictable. While you are staying in your safari lodges and camps, it is important to be especially cautious and aware of your surroundings as many of these areas are not fenced and contain wildlife roaming freely. If you have children with you, keep them in sight and do not let them wander alone. At smaller tented lodges, you will always be escorted to and from your tent for dinner or during the night. Should you have any concerns, please do not hesitate to raise them to the staff or your guide.
This is your safari trip, your adventure! You decide how you want to spend your time on this vacation. If you would like to spend a full day on safari, you are welcomed to do so. Africa Serendipity Safaris does not restrict your mileage, fuel or how much time you want to be on safari. While some days you may decide to set out by sunrise, other days you can have a slower paced breakfast before start your daily exploration. Simply sit down with your guide to plan your day and meals the night before. Your guide will have plenty of suggestions, but of course the decision is yours.
Dust is no stranger in Tanzania. Dusty conditions get significantly worse during dry season from June to the end of October. Even in green season (December to May), dust can be aggravating during game drives. Please be prepared for dusty roads when traveling in Tanzania, especially between Ngorongoro and Serengeti. If you are particularly sensitive to dust, please advise your driver to close all windows in order to use the air conditioning in the vehicle. Please be aware that electronics such as photography and video equipment may be particularly prone to dust conditions. Keep a few soft photo soft cloths on hand to wipe down dust from the lenses. Be sure to bring a small bag to store your equipment that can be opened and easily accessed. It is important to note that dust may affect contact lens wearers, as a result, be sure to plan accordingly and bring enough supply of lens lubricant.
You will experience bumpy roads when traveling throughout the region and during game drives. This may pose a problem for some individuals with back problems. Please inform us in advance and we can provide additional back pillows for extra comfort. While our vehicles are customized and equipped for rough roads, we still always recommend our guests to always fasten their seat belts and hold on when standing on their seat to enjoy the view through the popped-up roof. Please also make sure that your cameras and other electronic equipment are always safely stored in case of any damages due to bumpy roads.
It is always recommended to stay inside your vehicles when you are in the national parks, unless your driver guide find a safe area to stop for lunch, or to stretch your legs. If you are keen on hiking, there are guided walks that are available in Tarangire, Lake Manyara and Ngorongoro. Within the Serengeti National Parks, long walks are not permitted during to conservation reasons; however, some lodgings will offer short walks near the lodge or camp.
All park fees and conservation fees have a 24 hours limit. We plan your itinerary according to the park permits paid. Your safari driver guide will brief you the night before and provide suggestions regarding your schedule. Please note that any penalty fee resulting from the client’s wish to extend their stay will be at the guest’s expense.
Snakes are common throughout Africa, but they are seldom encountered on safaris. In bushy or wooded areas, wear boots closed-toe shoes or boots and long trousers to avoid insect bites and minimize risk. If you are staying in a mobile or canvas camp, please make sure that the canvas flap is zipped all the way down in order to prevent insects from entering your tent. The staff at each accommodation will spray your room while you are out for dinner and it should be as “bug-free” as possible upon your return.
Your private safari will allow the flexibility of how you choose to spend your time. A daily decision to be made is whether to have breakfast and lunch at the tented camp or lodge or a picnic box in the bush. While early morning game drives with the sunrise can be breathtaking (and highly encouraged), there will be likely occasions where you desire to stay in the bush and continue your adventure without returning to the lodging. Picnic boxes for breakfast and lunch are prepared daily at each respective accommodation according to your itinerary. The typical breakfast box may consist of combination of bread, pastries, juice, a banana, apple, hardboiled-egg, bacon or sausages. Your driver will also provide ‘French-press’ coffee to get your morning started. The typical lunch boxes consist of various items such as a piece of chicken, bread, sandwiches, banana, apple, juice, muffin and chocolate. If you have any special dietary requirements, please let us know and we will plan accordingly.
If you have any allergies or special dietary requirements, please let us know beforehand at the time of booking, so we can advise the lodgings accordingly. Most places will be able to accommodate to your preferred meal options, though sometimes vegetarian/vegan options may be a bit limited and repetitive. If you require any special health supplement, please kindly bring it with you.
Most domestic flights within East Africa have a luggage restriction of 15kg per person in soft or duffel bags. The 15kg per person which includes all hand luggage and bags. Excess luggage may be subjected to $5 per kg if it can be accommodated. It is important to note that during high peak season the pilot may refuse to carry extra weight. Please carry-on all valuables and do NOT check-in any luggage containing expensive items such as camera equipment, laptops, iPods etc. to avoid theft.
Our safari packages include ‘Emergency Evacuation Services with AMREF’s Flying Doctors. This will cover the guests in case they require immediate evacuation from where they are to the nearest hospital (usually in Nairobi). If you are feeling ill, but not having any serious symptoms or injuries, there are nearby hospitals and clinics (in Karatu and Serengeti) available. We strongly recommend all our guests to purchase extensive travel insurance.
Tanzania resides just south of the equator, where the sun will hang near its zenith for most of the day. The intensity of the equatorial sun can quickly lead to sunburn and sun poisoning. The solution is simple, use high-factor sun block, lip balm, wear a hat and stay hydrated. Don’t forget your eyes also need protection and be sure to wear sunglasses.
Throughout your safari, there are various areas with public bathroom facilities such as ranger stations, museums, visitor centers, camps, lodges and picnic sites. Since you will be on a private safari, there will be plenty of opportunities where no other vehicles are in sight. At any time, your driver-guide can find a safe and private area where you may simply exit to the rear of the vehicle. Two large spare tires at the back of the vehicle, blocking the view from anyone else within the vehicle. Most guests are a bit reluctant at first, but gradually adapt and become with comfortable to the convenient bush bathrooms. Others prefer proper bathroom facilities. Don’t worry, our driver-guides are extremely professional and sympathetic to bathroom dilemmas and will ensure you are comfortable and accommodated to your needs.
When you are on safari, you may encounter the tsetse fly in woodlands of Tarangire and some regions of the Serengeti, some more concentrated than others. Tsetse flies resemble larger flies with a stinger, and while most have no adverse reaction to the bites, some may experience swelling and itchiness. A recommended medication for this would be “Benadryl Itch Relief stick”. Tsetse fly is attracted to dark blue and black colors. Light natural colors such as khaki, brown, olive, beige and green are recommended and should be worn during the day. Tsetse flies are most active during the day and become inactive during the night.
Safaris are casual vacations! Dress comfortably and pack lightly. As you will be spending most of your safari viewing in the vehicle, loose-fitting and light-colored clothing are recommended. Avoid dark colors (i.e. black, dark blue) as they tend to attract unwanted attention from insects such as the tsetse fly.
Please bring some warm clothes! It gets cold in some places because of the high altitude, especially in June, July and August. Of course, it can also get very hot! It is probably best if you dress in layers, that way you won’t be chilly in the morning, and as the day gets hotter, you can just take off your layers and stay cool in the lighter clothes you’re wearing beneath.
When it comes to tipping at the safari lodges, camps and hotels in town, our recommended tipping guideline is as follows:
-1 to 2 USD (or equivalent of 2000 to 4,000TSH) for the porters, who will be helping you with your luggage upon arrival at the tented camps and lodges
Typically, the safari accommodation will have a General Tipping Box at the reception desk, where you can leave your tip at the end of your stay.
-10 to 15 USD (or equivalent or 20,000 to 30,000TSH) for each night stay at the camps.
Our tipping guideline is 40 to 60 USD per car per day to the driver guide, though it is ultimately up to the clients’ discretion to decide what amount is appropriate. For instance, for a 7 Days safari with two guests, the average tip that is given to Tanzania Safari Inspiration Driver guides are between 250 USD to 450 USD, or even higher, depending on the clients’ overall satisfaction with their driver guide and their safari experience.
When you have a personal cook for mobile camping safari, the tipping guideline is between 5 to 10 USD per person per day, which is also up to the client’s discretion.
The recommended currency for tipping is in USD cash, and it is customary for the clients to tip at the end of their safari.
Be sure to bring special and personal prescriptions and medications. Please let us know of medical conditions that may require special attention on safari. Malaria is not to be taken lightly. All travelers should visit either their personal physician or a travel health clinic about 3 months before departure. Ask your doctor about vaccinations and malaria prophylaxis. Bring mosquito repellent (also good for Tsetse flies). We recommend Deet. Also make sure you have jabs for Tetanus, Diphtheria, Typhoid, Polio and Yellow Fever before you come.
You can access at one of the many Internet cafe’s that you will find in Arusha, Dar es Salaam and most larger Tanzanian cities and places where tourists travel, like hotels and lodges.
Should you have a diabetic condition; there are no grave situations you should be concerned about while traveling on safari. A great deal of the meals provided to you on safari will likely be very similar to what you habitually eat at home (e.g. marinated chicken, beef, salad, fruit, etc.). However, be mindful that some packed lunches supplied by the lodges or tented camps may include foods high in carbs such as bread, fruit and juice boxes, as well as other foods high in protein. With regards to essential diabetic medications and supplies, make sure to carry a letter from your doctor stating said supplies you will be bringing with you and a copy of the actual prescription is also recommended. In addition, carry hard candy or glucose tablets with you on game drives or other safari activities. Insulin-dependent individuals are encouraged to pack more than one bottle of insulin and extra pump supplies, as they are not available to purchase in Tanzania.
If you are traveling with a CPAP Breathing Machine and/or Portable Oxygen Concentrators devices, it is mandatory that you bring a rechargeable battery pack (equipped with a minimum runtime of 8 hours) that is of universal voltage (120V – 240V). The majority of the lodges and camps you will be staying at do not run on 24-hour electricity and turn off their generators for the night until daylight. While out on safari activities, guests are advised to charge their CPAP battery throughout the day so that they can be used overnight when power may not be available at their accommodations. (Note that at some lodges there will extra charge for 24hrs running generator}
Tanzania electrical sockets are identical to those found in the United Kingdom. The 3 rectangular pin UK adapters are required to use electronic appliances. The electrical voltage used in Tanzania is 220V whereas the electrical voltage in the United States is 120V. Please make sure your device can operate safely with either 120V or 220V.
Please be aware that many tented camps and lodges do not provide 24-hours electricity. Most properties are solar-powered or running on generators and turn off their generators after dinner until dawn. Please inquire upon arrival at each accommodation as policies differ widely. If you have a health concern that requires you to charge your medical equipment at all times, please kindly advise us beforehand and we can plan accordingly.
No, if you go on a private safari with Africa Serendipity Safaris , you won’t have to share the car with anyone. You and your partner / friends / family will have your own vehicle and driver guide. This allows you to explore at your own pace rather than being tied in with a group schedule. It is not advisable to travel after dark, and the national park regulations need to be adhered to. But if you want to stop and look at the giraffe for half an hour, or you decide you’ve had enough for the day and want to go back to the lodge and rest, you can do so.
When you book a safari, you get what you pay for. Even if you choose to do your safari relatively low budget, it will probably cost a lot more than your average holiday. First, Tanzania is an expensive destination. If you pay that much for a flight just to go to Africa, then the safari should also be worth it. Africa can be unpredictable at times, and that is why it is extremely important to go with a reputable tour operator.
The logistics involved in traveling to remote wilderness areas are costly. Picture the experience of eating a fully-catered, 4 course meal beneath a starry African sky in the Serengeti. Then imagine what it takes to organize something like this in the middle of nowhere! Tanzania is a huge country and traveling around from one remote park to the next is also a big cost factor.
Tanzania would probably not be able to protect and maintain its national parks without the revenue from entry fees paid by visitors. Tanzania is one of the few countries that actually try to extend and increase its protected areas, even though it already has some of the largest national parks in the world. This is challenging and important work.
Africa Serendipity Safaris is very expensive than some other Tour Operators. Why pay more and forego the cheaper option? Simple, because it’s worth it! Having your own vehicle and guide makes all the difference because it gives you the chance to explore at your own pace. Staying in smaller, more unique lodges and camps gives you a much better bush experience. It’s much more intimate and authentic than being at buffet lines or soulless hotel rooms. You’ve paid the big bucks to visit Tanzania, now you should enjoy it! Traveling from A to B in a comfortable and efficient way leaves you with enough energy to appreciate your surroundings, as opposed to being exhausted by a safari that was poorly planned with rickety, unsafe vehicles.
Your Tanzanian adventure will be planned according to what you want out of your experience. You will also have the security of our attentive team should you need any assistance along the way.
When it comes to accommodation, we are picky or rather, selective. Accommodation is an important element of your safari. Being comfortable and relaxed enables you to have enjoyed your experience because you are rested and well taken care of by our company. We carefully select the lodges and camps for our safaris according to high quality standards, and you can mix and match as you like, guided by our recommendations.
Although many of these lodges and camps are in the middle of nowhere, they offer all the bush comforts you need, like comfortable beds with clean linens and warm blankets if the nights get chilly. You will certainly be able to have a hot shower and you will have a private bathroom. Toilets differ from place to place; some are flush toilets like you would have at home, and other camps use eco toilets.
At every camp or lodge, you will be given a tasty meal, and clean, safe drinking water, and there is usually a choice of several other beverages. The camp or lodge area is safe, and staff will be there to ensure your comfort and security. Tea and coffee are readily available, and you can ask for a wakeup call in the morning if you want to be served tea or coffee in your tent or room. Though it may be limited in some places, there is electricity to recharge camera batteries. Generally, you need to make a distinction between camps and lodges. Camps are very comfortable, but things like electricity or flush toilets may not be available everywhere.
High-end tented camps are exclusive – located in pristine areas, with excellent food and service and great attention to detail. Tented camps are not always permanent structures, they can move from one to the next location, depending on seasons, always following the migration, so you are likely to be amid where the wildlife action is! Spacious, beautifully furnished tents with en-suite bathrooms and very comfortable beds with amazing thread counts this is not camping, it is luxury. Privacy and atmosphere in tented camps is excellent, they are usually very small no more than a dozen guests on average. And finally, it is not only the service and style that make for a very special experience; the environmental impact of a tented mobile camp is very limited, and not nearly as lasting or damaging as the impact of a permanent structure. Tented camps are an excellent option for this type of tourism as it is far more sustainable in terms of environmental impact.
As for lodges – the best possible safari experience is guaranteed if you are staying in small, exclusive places with a personal touch and an intimate atmosphere. We try to avoid the more anonymous, big chains of lodges. A lodge is like a small, boutique hotel with a touch of safari or a touch of Africa. Sometimes, an old farmhouse may have been converted into a lodge, for example.
For a good safari, you need several ingredients. A good guide, a reliable vehicle, good accommodation and a well-planned itinerary are the probably the most important elements.
A good guide is the most crucial person on your safari. Africa Serendipity Safaris runs a guide training each off season and therefore we really know what skills a good guide should have! Our guides have no less than 8 years of experience, they speak fluent English and they know the national parks and roads like their own shirt pocket. Your guide will make sure you travel safely and in good time without getting lost. He will also make your experience more profound by sharing his knowledge about the wildlife and culture.
Our vehicles are comfortable and well maintained. Good suspension, all the necessary equipment – these cars will get you through muddy patches and over rough roads. Getting stuck in the middle of nowhere because your car has broken down is very annoying, and therefore a good car is key. Our vehicles have a safari roof, which is a hatch in the roof, which can be opened for better viewing and better photographic opportunities.
Why is a good itinerary so important? If you want to travel to several different national parks and see different places and areas, you need to have a good itinerary which helps you to get the timing right. It is not fun to be on the road without break, rushing from one park to the next, never really stopping anywhere long enough. Instead, you need an itinerary that allows for enough time to be able appreciate every park you visit, and which helps to plan your travel logistics in such a way that you are not constantly, non-stop on the road, but have enough time to admire and relax.
We will take the time to get to know you and design a tailor-made itinerary for you. We try to make sure that you get exactly the safari you want, and we take the time to answer your questions. Rather than imposing our ideas, we work together with you. The most important thing is for you to be able to make an informed decision. So how does this process work?
You may already have a rough idea of the places in Tanzania that you really want to see. Or perhaps you are not entirely sure yet. Just send us an email and let us know your initial starting ideas. Depending on your needs, we will then start by suggesting destinations that you could visit, or if you have already chosen destinations, we may advise you on how to best combine them.
We try to pay attention to the price range you choose, and we try to build an itinerary around your preferences and interests. An individual itinerary is certainly preferable to being tied in with a group schedule, and it also allows for a certain amount of spontaneity and flexibility.
Just to give you an example: if you say that you would like a cultural experience, we can make suggestions for places to visit, and how that might best tie in with your overall itinerary. Or if you don’t like flying in small planes because you get airsick, then we could try to design an itinerary where you travel mainly by car. If you tell us that you want a few days just to relax, then we can organize a few days on the beach for you.
Together with you, we will develop your itinerary by asking questions and communicating with you throughout the entire process of designing your safari. This way, you end up with a customized itinerary that is designed to suit your personal preference, and you can be sure that your safari moves at your own pace, and you are not forced to do things you are not interested in.
Have you ever considered what will happens if you were to break your leg in the middle of nowhere? We have. It would be a difficult situation. That is why we choose to ensure all of our guests with a Flying Doctors service called FIRST AIR RESPONDER, the most effective medical emergency response available in Tanzania. This service is NOT to replace any medical scheme you already have but to act as an immediate response to medical emergencies in Tanzania. There is a gap that insurances and even international evacuation companies don’t always cover – transport from the scene of an accident to a hospital of international standards. With FIRST AIR RESPONDER insurance, a patient is stabilized and transported by the most swift and efficient means to the regional centre of medical excellence, using a medically equipped plane or vehicle. The cost for this insurance is a price worth paying and we include this insurance for every person going on safari with us.
Many people worry about wild animals on safari. This is what your guide is here for. He will make sure that you always keep a safe distance. If the animal feels safe, it is extremely unlikely that it will attack you. If an animal feels threatened, however, the situation can become dangerous. You should never shout or disturb the animals with loud noises. Do not try to approach or touch them, and do not throw any objects at them. This may sound like the most obvious advice, but many accidents happen because people behave in the wrong way. Many people also worry that an animal may come and attack them at night, especially if they are sleeping in a tent. This fear is understandable, but it is also unfounded. Again, an animal is most likely to attack when provoked. You are over a hundred times more likely to be injured or killed in a car accident on your way to work. Even though you may hear a lion or a hyena somewhere in the distance, they most certainly will not try to chew their way into your tent, unless you are keeping a big piece of ham next to your bed. Keeping open and loose food stuff in the tent is not recommended and most likely it will attract monkeys.
Viewing wildlife from the vehicle is one way of experiencing Africa. If you are a more active person, a Africa Serendipity Safaris may be just the right thing for you. Walking, biking, canoeing and a variety of cultural excursions give you the opportunity to see Africa from a different perspective and get out of your car and stretch those legs for a few hours! Of course, you are in no way obliged to take part in these activities just choose and pick whatever takes your fancy. Our activities are described in detail on this website.
A safari can be tiring. A few days on the beach are a great way to relax at the end of your trip. Tanzania has a beautiful coast to wash off the dust of your safari with a dip in the Indian Ocean and have a chill out time on the beach. We have been to Zanzibar ourselves various times and have selected some nice places – laid back atmosphere, Zanzibar style, right on the beach, great food, the Indian Ocean is really all one could wish for. Parts of the island are very touristy but there are very unspoiled parts left.
Make sure you bring some cash, but not too much. Do not carry amounts in your pocket that you would feel uncomfortable with at your local supermarket and try to keep your money out of sight and safely tucked away. There are some Barclays Bank branches where you can withdraw cash from the ATM; there are a few in Arusha, and another branch in Zanzibar (Stone Town). The official currency here is Tanzanian Shillings, however US dollars are widely accepted, though preferably 2006 and newer notes. You can use your credit card in the large hotels and lodges (to pay for your drinks for example). You won’t be able to use your card in remote places in the bush. There are many bureaus where you can exchange money in Arusha.
We can’t guarantee that you will see the great migration. We do have very profound knowledge of which area you should visit at which time of year in order to maximize your chances. However, weather patterns (which influence wildlife movements) are unpredictable, especially with the ongoing climate change. Tanzania has had some completely atypical rain patterns for example, and that can have an impact on wildlife movements. We do our utmost to ensure you have the best game viewing, but in the end, you need a bit of luck. The animals in national parks are wild, and there are no boundaries to restrict their movement. You may or may not see a leopard, or a cheetah, or the wildebeest. Your guide will certainly make a huge effort to provide you with excellent animal sightings, but there is never a guarantee.
Just about every lodge or camp provides mosquito nets in their rooms. Usually, a room attendant will prepare the bed (while you are having dinner) by folding down the mosquito net and spraying insect repellent. If you are worried about the mosquitoes in your room, you can always try and ask for insect spray. Many places located at high altitude have little mosquito activity during the night because temperatures can be very cool. Mosquitoes tend to be most active in the early evening, so wear repellent on your exposed skin, and protect yourself by wearing long sleeves, long pants and socks.
You know your child best. Can your son or daughter walk for several hours? Does he or she have enough stamina for a hike? Can your child swim or have he / she ever gone paddling or canoeing before? Is your child good at cycling and has he or she ever done any mountain biking? We do have some children’s’ bikes, but it depends on how tall your daughter or son is. Generally, we do not recommend our activities for children under six years of age, but feel free to get in touch if you need more information.
Going on safari is not suitable for children under six years of age, in our opinion. There will be some long hours in the car, and constant animal sightings are not guaranteed. It can be hot and dusty, and the roads may be bumpy, which is tiring even for adults. If you are staying at an exclusive, small scale tented camp, you may find that the evening candle lit dinner is not exactly child friendly. Sometimes, the best idea is to remain in one and the same spot for an hour or more, waiting quietly in the car until the cheetah goes hunting, or until the wildebeest cross the river. Wildlife watching takes patience. If you want to bring your small children on safari, please get in touch with us so that we can help to design a child friendly itinerary.
Africa Serendipity Safaris can indeed help you to plan a family safari. We have a lot of experience when it comes to family safaris, because our activities make a safari much more family friendly. Energetic teenagers or active children will probably enjoy their safari a lot more if they can get out of the car occasionally to go canoeing or biking or walking. We will design a private itinerary for you, and depending on the size of your family, we will ensure you have enough vehicles so that space is not cramped, and enough guides to ensure individual care and attention.
A dietary restriction does not prevent you from going on safari. Please make sure that you inform us as early as possible! If your children prefer to eat pasta and tomato sauce for lunch, or if they want their dinner at 7 so they can go to bed early, let us know about it and we can try to accommodate these needs. Your guide will be with you throughout the entire safari and he can also assist you by speaking to the kitchen management, should this be necessary. If you are allergic to wheat, or dairy products, we will do our best to plan with all the lodges or camps that you will be staying at. However, you need to understand that the logistics of running a lodge or camp in the middle of nowhere are complicated. If your dietary restriction is very complicated, it may not be possible to accommodate. Seaweed soup is generally not available in the middle of the Serengeti, for example, and if you need to have a yeast supplement with every meal, then it would be a good idea to bring your own with you.
Cancellations effective upon the date of receipt of written notifications in our office and signed by the client. In the event of cancellation of a booking or failure to join a tour will result in retention of funds by Africa Serendipity Safaris as follows: